Technology Transfer Case Study — Pathfinders for Independent Life, Incorporation.

Pathfinders for Independent Living, Inc., a charitable firm, was founded following the passing from the Americans with Disabilities Take action (ADA. ) Pathfinders gives information and assistance to aged and disabled individuals and the caregivers on how for you to live just as independently like possible. The main price is to Promote Self-sufficiency. The culture within Pathfinders is one of helpful help support. Pathfinders’ IT management offered some sort of project to design and create a circle infrastructure that will provide security for vulnerable data, records storage, Access to the internet, email entry, updated programs and equipment, and customer training. Modifying the environment would certainly have an impact on the organizational structure and culture of Pathfinders. This paper discusses the company changes that occured credited a change in technological innovation.

Technology Transfer

Engineering shift describes activities that need the aim of setting up measurable process development throughout the adoption of new techniques. Aiding technology reduces the gap experienced by impaired and older individuals inside accomplishing activities. Some regarding these technologies are text telephones, Braille computer watches, infrared pointing devices, synthetic limbs, and assistive computer software. Launching and encouraging this use of these kind of technological innovation and many others for you to Pathfinders’ consumers, is a good liability of the independent residing specialists.

Often the independent surviving specialists guide the customers in distinguishing the aiding technologies needed, applying to get funding to purchase this technologies, and educating people on the several technologies obtainable. However to provide its providers to their consumers, Pathfinders had to help adapt to existing information technologies.

A Method for Technology Transfer

Knowing this relationship between technology transfer and process development is fundamental to Pathfinders’ way of change. Technologies cannot turn out to be modified without some effects on the process or employees that use often the technology, be it an enhance in productivity, a decrease in cost, or some sort of essential change in procedure. A new number of key concerns had to be addressed for the technology to help be properly transferred. These types of are divided into a few categories; technology issues, course of action changes, and changes within lifestyle.

Technology Issues

Pathfinders would join the Data Get older by installing, new computers, file servers, community equipment, a local spot network (LAN), and World wide web access. The particular installation course of action required planning the Computers before giving them for you to Pathfinders, then a visit to the office site in order to build typically the network and deploy often the tools. The particular PCs were standardized upon Microsoft apps. Following the installation of the system, etc., training on the particular use of the software was provided. Together with the installation of often the infrastructure total, each self-employed living specialized and the particular executive director possessed some sort of personal computer, email, and Internet access.

Designing in addition to creating a training center presented the ability for anyone for you to come in and learn even more about computers and business use software. Pathfinders presented some basic training classes. Also, computer books had been readily available use with the computer systems to learn using often the programs. Access to the Net was provided. Finance was allocated through government funds to support the changes around technology.

Process Changes

Prior to technology adjustments, there were single two stand-alone PCs readily available for work with by the staff, all these PCs were very good old, jogging DOS applications. Personnel were forced to discuss the PCs or even employ typewriters to complete correspondence. Info was maintained on floppy disks and even hardcopy. Accessibility to the Internet to get explore was accomplished by simply going to the neighborhood library, which consumed precious resources of time together with staff. Implementing the brand-new infrastructure substantially changed the way the employees worked. The changes in infrastructure provided real-time access to the World wide web, consumer files, and superior data safety measures.

Changes in Traditions

Earlier to the deployment of technologies, the employees were equal inside their knowledge associated with using the available tools in Pathfinders. With typically the distribution of their community, some sort of basic change transpired inside of the employee dynamics. An atmosphere of resentment created due to a great discrepancy of knowledge and work load. of the staff members went out of the means to grasp the advancement within technology thus, improving by themselves and their job processes. Many people pursued often the educational opportunities presented to be able to them by Pathfinders plus enhanced their information of computer applications. Output for the individuals increased, causing a rise in satisfaction by Pathfinders’ people.

Conversely, there was the community of employees, who else had taken a stance inside definitely not excepting these modifications. Him or her spent much of their moment complaining the fact that they could not really accomplish the work using typically the tools provided, or maybe continuously asked for help from often the employees the fact that understood this technology. Protection parts have been employed to help rationalize his or her reactions on the new technological innovation. These personnel seen the particular technology change to be a risk and wanted not accomplish with improving their own processing skills or his or her get the job done environment. However, as coaching and practice in applying the particular improvements to the particular technology grown, acceptance commenced to increase in addition to opposition began to decrease. Alter is difficult in all institutions but to remain in business Pathfinders has been forced to change with all the times.

Pathfinders operations count heavily on federal grant cash. Each yr Pathfinders must forecast how the fact that income will be invested and record that often the goals of the prior year have been attained. The Federal reporting program began as the hardcopy report that developed to a online reporting system. Minus the changes in technology, Pathfinders would certainly find it complicated to apply for Fed grant dollars or report it has the payment.


Very careful concern has been employed in order to figure out when a change in IT infrastructure had been called for within the Pathfinders organization. Potential obstacles were recognized and anticipated. One regarding those road blocks was the particular affect that a change in technology would have with the organizational culture regarding Pathfinders poems the development in customer service. Pathfinders identified that amount of resistance to modify and fear played a role in the effectiveness associated with the alter. Additionally, Pathfinders identified that as often the staff moved down the finding out curve, acceptance of the technological innovation increased and fear of this technology decreased.