What Is an Order Management System?

Sep 18, 2021 Others


Order Management System (OMS) has a lot to offer to a company looking to streamline its business processes and improve internal management efficiency. In today’s complex business environment, it is very important to have a fully functional and robust order fulfilment and management system in place. It is not enough to simply rely on manual transactions and have a flawless distribution system, because the nature of today’s market dynamics requires fast action to keep pace with rapidly changing consumer behaviour. By automating many of the routine functions that have traditionally been outsourced to lower-cost third party companies, a company can take on additional tasks that are often handled by contract processors or third-party hiring agencies, and thus free up internal resources for other business priorities. An OMS can therefore accelerate growth and reduce expenses as it supports decision-making in business.

Order Management System offers a number of benefits for companies looking to improve their ability to manage their inventory and customer service needs. One of the most important aspects is real-time inventory availability. In today’s highly competitive retail environment, it is vital to be able to meet all of a retailer’s demand by the minute, and the speed of real-time inventory availability is one of the main advantages of using an effective order management system. By automating the routine tasks associated with storing, stocking, and shipping inventory, a company can focus on its core businesses and activities, while its technical team is freed up to increase its efficiency by handling the real-time inventory data in a stress-free manner.

Order Management System (OMS) comes in a wide variety of options, from fully integrated to more targeted tools such as inventory asset tracking and analysis, supplier and client management, and real-time order processing. The cost of implementing an OMS depends heavily on the scope and depth of its functionality. For warehousing or production environments, a robust order management system is often used to collect and report information from multiple locations, allowing the management to prioritize shipments and handle them efficiently. Real-time inventory and sales reporting can also significantly improve customer service standards and customer satisfaction metrics.

When it comes to shipping, a fully integrated shipping and inventory management system are vital to managing and monitoring the flow of goods in the warehouse. The benefits of this kind of tool include reducing the risk of overloading, extending the shelf life of certain products, increasing logistics efficiencies, and improving customer service standards. Many third-party software suites to address these issues by providing multiple ways to track orders, supplies, and shipments. The ability to incorporate an order entry module, which allows the system to automatically integrate data from various systems, into a consolidated shipping and inventory database is a key advantage of integrating third-party solutions. A fully integrated system can also offer advanced options for managing stock levels, including limiting the amount of available stock on hand, as well as notification regarding seasonal highs and lows.

With more ecommerce businesses relying on their ecommerce web sites to manage their inventory, a well-built, robust, and configurable order management system is vital. Order Management Software can help supply chain professionals to optimize their business processes, leading to improved customer satisfaction and efficiency. It’s no wonder that implementing an effective inventory management system is one of the most important decisions any ecommerce business owner can make. However, finding and selecting the right software solution is only the first step. If you want your ecommerce inventory software to work for you, then you’ll need to know how to select the right one.